![]() Requires Organization login: To use Remote Help, both the helper and the sharer must sign in with an Azure Active Directory (Azure AD) account from your organization. Use Remote Help with unenrolled devices: Disabled by default, you can choose to allow help to devices that aren't enrolled with Intune. Remote Help must be enabled before users can be authenticated through your tenant when using Remote Help. ![]() If you choose to turn on Remote Help, its use is enabled tenant-wide. Remote Help on macOS with Microsoft IntuneĮnable Remote Help for your tenant: By default, Intune tenants aren't enabled for Remote Help.Remote Help on Android with Microsoft Intune.Remote Help on Windows with Microsoft Intune. ![]() To know more about specific capabilities and requirements based on the platform that you're using, go to: ![]()
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